Privacy Policy
At Sonic Sanctuary Recording Studio, located at 320 Barton Springs Road, Austin, TX 78704, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information. By using our website and services, you consent to the practices described in this policy.
Information We Collect
We collect several types of information from and about users of our website and services, including:
- Personal Information: This includes your name, email address, phone number, and any other information you voluntarily provide when you contact us, book a session, or subscribe to our newsletter.
- Payment Information: When you book a session or purchase our services, we collect payment information such as credit card details or other financial account information. This information is processed securely through our payment gateway provider.
- Technical Information: We automatically collect certain technical information about your device and browsing activity, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. We may use cookies, web beacons, and other tracking technologies to collect this information.
- Project Information: Information related to your recording projects, including audio files, session notes, and any other materials you provide to us for our services.
How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: To deliver the recording, mixing, mastering, and other audio production services you request.
- To Communicate with You: To respond to your inquiries, provide customer support, send you updates about your bookings, and inform you about our services and promotions.
- To Process Payments: To process payments for your bookings and purchases.
- To Improve Our Website and Services: To analyze website traffic, user behavior, and trends to improve the functionality and content of our website and services.
- To Protect Our Rights: To detect, prevent, and respond to fraud, security incidents, and other potentially harmful activities.
- To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
Sharing Your Information
We may share your information with the following parties:
- Service Providers: We share information with third-party service providers who assist us with payment processing, website hosting, data analytics, email marketing, and other services. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
- Business Partners: We may share information with business partners who offer complementary services or products that may be of interest to you. In these cases, we will obtain your consent before sharing your information.
- Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, or if we believe that disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use industry-standard encryption to protect sensitive information transmitted online.
- Firewalls: We use firewalls to protect our systems from unauthorized access.
- Access Controls: We restrict access to personal information to authorized personnel only.
- Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.
Despite these measures, no security system is impenetrable, and we cannot guarantee the absolute security of your information.
Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Objection: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
- Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
To exercise these rights, please contact us at [email protected] or call us at (512) 555-1212.
Cookies and Tracking Technologies
We use cookies and other tracking technologies to collect information about your browsing activity on our website. Cookies are small text files that are stored on your device when you visit a website. We use cookies for the following purposes:
- Essential Cookies: These cookies are necessary for the operation of our website and enable you to access certain features.
- Analytics Cookies: These cookies allow us to analyze website traffic and user behavior to improve our website.
- Marketing Cookies: These cookies are used to track your browsing activity and deliver personalized advertisements.
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website. For more information about our use of cookies, please see our Cookies Policy .
Children's Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to delete the information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and update the "Last Updated" date at the top of this policy. Your continued use of our website and services after the changes constitutes your acceptance of the revised Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:
Sonic Sanctuary Recording Studio
320 Barton Springs Road
Austin, TX 78704
Phone: (512) 555-1212
Email: [email protected]
Last Updated: October 26, 2025